We have updated the SSL certificate for the widget and this issue has been resolved. ICW v2 should be back in operational status. We are monitoring the results.
Posted Oct 13, 2020 - 07:41 PDT
Identified
We identified that one of the SSL certificates for the widget was expired.
Posted Oct 13, 2020 - 07:34 PDT
Investigating
We were made aware that our widget was not loading for some of our clients. We are investigating the issue.
Posted Oct 13, 2020 - 07:30 PDT
This incident affected: Core Functionality (ICW v2).